CONTACT PLOTANDCAST
Email support
Operated by PlotAndCast. Include a clear subject so we can understand your request. No fixed response time is promised.
What to include
- Account or sign-in: your account email, the page you used, and the exact error. Check your spam folder for verification messages.
- Credits or failed replies: approximate date and time, bot/scenario title, and the credit change you noticed. Include a request ID if one is shown.
- Report content or appeal moderation: scenario title/link, the relevant excerpt, and the rule or decision you want reviewed.
- Privacy or deletion: send from the email attached to your account where possible and describe the data or account involved. We may need to verify ownership.
Never send passwords, one-time verification codes, API keys, full payment details, or unrelated private conversation history.
Before reporting a save problem
If the site says changes are waiting to save, keep that tab open and use Retry save when available. Export a backup before clearing browser data or loading a different cloud copy. Avoid continuing the same conversation in several tabs while resolving a conflict.
About this contact link
The email link opens your email application. No message is sent until you send it yourself. PlotAndCast is not an emergency service; contact local emergency services if someone is in immediate danger.